Internal Training - Oracle Support Guide

Internal Training - Oracle Support Guide

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Responsible	Beatriz Lara Ramirez
Last Update	05/11/2026
Completion Time	3 hours 15 minutes
Members	0

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Oracle Expertise Interno OTRA FORMACIONES

- 1. Introduction to Oracle Support
  
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- 2. Test your access
  
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- 3. Support tasks
  
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- 4. Day to day examples
  
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- 5. Recognizing Oracle's repositories
  
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- 6. Accesing Oracle's repositories
  
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- 7. Exercises
  
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- 8. Opening a SR with Oracle
  
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- 9. Practical Exercise (requires follow up from advisor)
  
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- 10. Requesting authorization from a customer
  
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- 11. Checking previously submitted SSRR
  
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- Internal Training - Oracle Support Guide
  
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